How is the PLC connection limit defined?
Each PLC connection in the NetCon main window is counted. If the connection is created multiple times, it is counted multiple times as well. E-Mail, OPC-UA, MQTT, OPCpipe, database or FTP connection is exempted from the limit. The connections are bi-directional, i.e. read and write is not calculated separately. It is possible to toggle the PLC connections on and off.
How many connections can be used?
You can connect to multiple PLCs (up to 5 or 15 with extension license), multiple data base and OPCpipe connections (up to 4) and single connections to E-Mail Server, OPC-UA Server, MQTT Broker or FTP.
NetCon cannot discover the echocollect gateways
This occurs, if your network is not correctly configured. This is usually caused by the wrong default route or net mask configuration. In this case, the connection over H1 could help. Moreover, be sure, that only one Ethernet interface is active on your PC. If, e.g., your wireless adapter is switched on, the discovery over Ethernet won’t work due to the Windows internal limitations. The used ports for discovery are 997 and 982, please be sure that they aren’t blocked via firewall.
How to activate additional licenses in echocollect?
Which databases are supported by echocollect?
These databases are tested regularly by our QS department for compatibility with echocollect. Other versions might be compatible as well, but they were not fully tested.
Do I need any special license, in order to use the database buffering functionality?
Yes, you need the data logger license (LRL-YY-14-3002).
Which SD-card sizes are supported?
SD: from 8 MB till 2 GB
SDHC: from 4 GB till 32 GB
(SDXC is not supported)
What happen, if the SD-card is full?
When enabled, the oldest data will be rewritten by the latest, in a circular buffer manner.
Is there any limitation on the number of items, accessible over the OPC-UA or OPC Pipe?
The access itself is not limited by the license. However, this license limit on the symbol table is still applicable (10.000 items).
Which OS versions are supported by NetCon?
The NetCon is tested with the following Windows version:
Windows XP, Windows 7, Windows 8, Windows 8.1, Windows 10, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016.
Which OS is used in the echo devices?
Custom hardened operating system based on Linux Kernel
How is the serial number of the echocollect defined?
yy = production year (two-digits)
Where can I order the power connector for echocollect?
This is a standard component, produced by Phoenix, ID: MC 1,5/2-STF-3,5
Configuring a Softing echocollect to establish data exchange between a Siemens S7-300 and an Allen-Bradley ControlLogix
PLCs supported by echocollect
What operating systems is NetCon compatible with?
Compatible versions are: Windows 7, Windows 8, Windows 8.1, Windows 10, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
How many characters are possible for echocollect data base connection with the connection name and usernamepassword?
The name of the connection is limited to 30 chars. For usernamepassword are maximum each 16 characters allowed. The available special characters belong to ASCII-Code, others may are not supported.
What is the size of the Store & Forward queue on the echocollect?
The S&F queue for MQTT is unlimited (except the size of the sd-card). The echo buffers in the ram, and after it collects a bunch of messages, they were copied to the sd-card. To use the S&F feature, QoS 1 or QoS 2 must be used.
Is the OPC UA Alarms and Events (AE) supported?
At the moment no Softing gateway echo-seriesdataFEED-series supports Alarms and Events (AE).
Is the OPC UA Historical Access (HA) supported?
At the moment no Softing gateway echo-seriesdataFEED-series supports Historical Access (HA).
Which cloud platforms are supported?
We support with all Softing gateways (echocollect, uaGate, edgeGate) the Microsoft Azure Cloud, Amazon AWS Cloud, IBM Bluemix Cloud and other cloud providers, which are using MQTT for telemetry data.