General Topics

I downloaded a help file from the Internet. However,
it does not show any content on the right pane. Just a Table of Contents on the left pane. 

This problem is caused by the Windows 7 security treatment. It blocks the
help files (. Chm)  that are downloaded from the Internet.


Please save the help file on your PC.
To get around this problem, there are two possibilities: 

  • uncheck the Checkbox "Always ask before opening
    this file" in the Security Warning dialog or
  • open the properties of the .chm file via context menu
    and press the button "Allow".





A recently installed program tried to install an unsigned driver. The driver is unavailable and the program that uses this driver might not work correctly!

Your Microsoft Windows version requires that new drivers have a valid digital signature with SHA256 certificate. Softing has changed the driver signature mechanism supporting the new SHA256 certificates. 

To treat the signatures correctly on Windows Server 2008 R2 and Windows 7 PCs, a Windows update for SHA256 certificate support is needed.

Please uninstall the recently installed program and then install the Windows 7 Hotfix KB 3033929 on your Windows Server 2008 R2 or Windows 7 PC.

You will then be able to perform the desired Softing installation successfully.